Applied ergonomicsHumansTrustMaleFemaleYoung Adult
"Are you sure about that?" The effects of calibrated classification model task accuracy and confidence on trustworthiness, trust, and performance.
August Capiola, Krista N Harris, Gene M Alarcon, Dexter Johnson, Sarah A Jessup, Sasha M Willis, Walter Bennette
Published: 202610.1016/j.apergo.2025.104657
Abstract
Artificial intelligence and machine learning are becoming increasingly popular. With their deployment comes the challenge of ensuring people have appropriate expectations of their function to ensure calibrated reliance. As these models are traditiona…
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