The American journal of medicine
Impact of Patient Communication Style on Agentic AI-Generated Clinical Advice in E-Medicine.
Mahmud Omar, Alon Gorenshtein, Reem Agbareia, Kareem Hijazi, Alexander W Charney, Robert Freeman, Girish N Nadkarni, Eyal Klang
Published: 202610.1016/j.amjmed.2025.12.027
Abstract
BACKGROUND: E-medicine use has surged, and health systems are exploring LLMs for message triage. However, it is still unknown whether patient tone alone alters AI-generated clinical or administrative decisions. METHODS: We created 1,000 clinician-val…
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